Returns & Exchanges
At iNAIL SUPPLY, we want you to be completely satisfied with your professional nail products. If you are not happy with your purchase, we offer a 30-day return policy for unused and unopened items in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the unused items in their original boxes, ensuring all seals are intact and the RMA number is clearly written on the outside of the package.
- 3.Ship Back to Us
Send your return to our distribution center using a trackable shipping method; please note that customers are responsible for return shipping costs unless the item arrived damaged.
- 4.Receive Your Refund
Once our quality control team inspects and approves the returned products, your refund will be processed to your original payment method within 5-7 business days.
